PURSUTProgram description
Who sends these messages: Pursut — operated by Phillip Walsh, sole proprietor, California. Pursut runs the customer-service phone line for a local home-services contractor (roofing, HVAC, or solar).
Who receives them: homeowners who contacted that business line themselves about an estimate, job, or invoice, and who were asked for permission to receive texts.
Why: to answer your question and follow through on the specific job you called or texted about — scheduling, the estimate you asked for, billing, and one review request when the work is done. Every message identifies the business by name. This is customer service for a job you started, not marketing.
Message frequency
Message frequency varies. Typical volume is a handful of messages around an estimate, a job, or an invoice — not a drip campaign. Message and data rates may apply.
Opting out
Reply STOP to opt out at any time. You'll get one confirmation message and then nothing further. STOP is honored automatically and immediately, at every step of every conversation. CANCEL, END, QUIT, STOPALL and UNSUBSCRIBE work the same way.
Getting help
Reply HELP for help, or email hello@pursut.com. You can also reply to any message — replies go to the contractor, and a real person follows up.
How consent works — every opt-in path
There is no opt-in keyword and no purchased list. You are messaged only after you contact the business yourself and are asked for permission. These are the only two ways anyone is added:
1. You call the business (verbal opt-in)
You call the contractor's published business number about an estimate, job, or invoice. During that call you are asked, in these words or close to them:
“Can we text you updates about your estimate? You'll get a few messages about this job — scheduling, follow-up, and billing. Message and data rates may apply. Reply STOP anytime to stop, or HELP for help. It's not required to do business with us.”
Texting only begins if you say yes. If nobody answers your call, you receive a single automatic reply so you're not left waiting — that first message identifies the business and carries the same disclosures: “Reply STOP to opt out, HELP for help. Msg&data rates may apply.” If you don't reply, the conversation ends there.
2. You text the business first (inbound opt-in)
You send a text to the contractor's business number about an estimate, job, or invoice. Your own message starts the conversation, and our first reply identifies the business and includes: “Reply STOP to opt out, HELP for help. Msg&data rates may apply.”
3. You sign up on the web opt-in page
You enter your mobile number and check a consent box at pursut.com/optin. The box is unchecked by default and the agreement text is shown in full before you submit; you are only added if you check it yourself. Consent is not a condition of purchase.
What you'll receive, and for how long
Messages relate to the specific job you contacted us about: answers to your questions, appointment scheduling and confirmations, follow-up on the estimate you requested, invoice and payment reminders, and one review request after the work is finished. Typically a handful of messages over the life of that job.
Consent is never a condition of purchase — you can hire the contractor and decline texts. We never buy, rent, or scrape phone lists, we never send marketing to people who did not contact us first, and we never message anyone who has opted out.
Carrier disclaimer
Carriers (including T-Mobile, AT&T and Verizon) are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy for everything we collect and why.