Refund and Cancellation Policy

Full refund any time before your Blueprint is delivered. Once it's delivered, it's yours to keep and the fee isn't refundable.

Full refund within 7 days of your kickoff call. After that, we refund the part of the engagement we haven't started.

The engagement runs in four two-week phases (diagnose and position, build the engine, launch, measure and iterate). If you stop partway through, phases already delivered or under way aren't refunded, and phases we haven't started are.

Cancel any time by emailing hello@pursut.com. Cancellation takes effect at the end of the month you've already paid for, and you keep full service until then. We don't refund partial months.

Email hello@pursut.com from the address on your account and tell us which plan it's about. We'll confirm within one business day.

Approved refunds go back to the original payment method, usually within 10 business days.

This policy doesn't limit any rights you have under the law. It's part of our Terms of Service.